About AidErlang
AidErlang provides calculation of AbandonRatio[%], Traffic(Erlang) and Windows(Lines) using Erlang-B formula. In addition, it supports Erlang-C formula which provides how many agents are need for given parameters....
AidErlang provides calculation of AbandonRatio[%], Traffic(Erlang) and Windows(Lines) using Erlang-B formula. In addition, it supports Erlang-C formula which provides how many agents are need for given parameters. AidErlang supports extra big value of each parameter. Erlang : up to 50,000. Lines/WIndows : up to 50,000. 1. Calculating AbandonRatio[%] from entered Traffic(Erlang) and Windows(Lines). 2. Calculating Traffic(Erlang) from entered AbandonRatio[%] and Windows(Lines). 3. Calculating Windows(Lines) from entered AbandonRatio[%] and Traffic(Erlang). 4. Calculating Agents from entered Traffic(Erlang), Duration[s] and Waiting[s]. 5. Helper to calculate Traffic(Erlang) from transactions and handling time. Function as below will be implemented in near future. Future Version: ~~~~~~~~~~~~~~~ - History of calculated results.
Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch.
Previous Versions
Here you can find the changelog of AidErlang since it was posted on our website on 2016-11-07 03:21:57.
The latest version is 2.0 and it was updated on 2024-04-22 18:30:39. See below the changes in each version.
AidErlang version 2.0
Updated At: 2009-09-01
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